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Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. The previous lag issues seem to have been mitigated for now; some app buttons continue to be very slow to load. ActiveBuilding puts everything in your community at your fingertips. Ill have to try again later. Log in Terms of Use Privacy Policy Data privacy and security practices may vary based on your use, region, and age. Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPages ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. Get Started Now Terms of Use Privacy Policy Pinpoint drivers of submarket momentum and individual asset forecasts with greater Maximize your asset value by optimizing rents while consistently reducing vacancies. The biggest issue that bugs me, is that these people charge $5.49 for a "convenience charge" on every payment made here; recurring or one-time. The developer provided this information and may update it over time. ActiveBuilding puts everything in your community at your fingertips. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Daily, transaction-based visibility into your portfolio and your competitive market. RealPage Analytics delivers the most accurate apartment data, trends and industry news. ActiveBuilding puts everything in your community at your fingertips. Fantastic. Get Started Now Terms of Use Privacy Policy Get Started Now Terms of Use Privacy Policy granularity and accuracy. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. The issue is resolved and we are proactively working to prevent it in the future. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. On my smartphone I was offered a coupon to allow payments at participating stores. Have an immediate question about our products or services? Login Use your ActiveBuilding login information Enter your email Log in New Resident? Resources, ActiveBuilding Resident Portal for Multifamily Properties. Your Information is secure and will be kept confidential. If you open a forum post and then back out, you're starting from the top again. Safety starts with understanding how developers collect and share your data. (Some features may not be available at your property. Login. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. Even today, though the volumes overall have dropped, that engagement remains consistently higher than our pre-pandemic averages. 403 Wolf Creek Cir, Raleigh, NC 27606. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. When you tap any of the the menu options, youre treated to several more seconds before youre taken to a new page. Everyone is right, this is not intuitive and a pain in the neck. Community Connection & Engagement It gives everyone a way to engage as a community. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Apps should promote digital options and self-service. Infrequent/Mild Medical/Treatment Information. The ActiveBuilding messaging feature allows residents to be contacted the way they choose by email, phone or text. Get Started Now Terms of Use Privacy Policy Can't get it on this laptop either. Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. Get Started Now Terms of Use Privacy Policy Easily access the industrys most accurate and reliable rent and occupancy data. I only open the app the pay rent, and its always something I approach with trepidation. Still, its pretty annoying that something viral to my life works so poorly. We will look into this further. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. Enter your email. Log in. And the convenience doesnt stop there. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Enter your email. granularity and accuracy. It's also likely to take a few tries to get in. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. This one makes me want to go back to writing checks. Plus, staff can share news with all residents at once or send important information to only specific interest groups. Use your ActiveBuilding login information. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Package delivery is the secondamenity residents are interested in after fitness centers. It doesn't really make things any easier for me at all. 403 West. (919) 861-8342 If I had an alternative way to do so, this app would exit my phone immediately. RealPage Market Analytics delivers true performance data no one else has. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere.Find all of your community's important information and receive messages from management on events, specials and alerts via text, voice or email. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. Have an immediate question about our products or services? Use your ActiveBuilding login information. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Thank you! Upon opening the app, I have to wait 30 seconds just to reach the main menu. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. I've noticed some improvements being made recently which is great. Maximize your asset value by optimizing rents while consistently reducing vacancies. Maximize your asset value by optimizing rents while consistently reducing vacancies. I really hate this app. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Login Use your ActiveBuilding login information Enter your email Log in New Resident? The app was working fine before the unnecessary visual refresh. Log in. KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login. Community Rewards is really that.. Get Started Now Terms of Use Privacy Policy The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! It is so slow, and they changed where the contact info is for emergency maintenance. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Connect your community, grow resident engagement and drive incremental yield with ActiveBuilding. Pinpoint drivers of submarket momentum and individual asset forecasts with greater This app may share these data types with third parties, Personal info, Financial info and 5 others. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. (303) 421-6900. Proven to outperform the market 2-5% in every market cycle. We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. granularity and accuracy. Get Started Now Terms of Use Privacy Policy Pinpoint drivers of submarket momentum and individual asset forecasts with greater ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Your team definitely has their priorities straight. It was snappy, responsive, and logging in took less than a few seconds. Sometimes this wont work at all. Griffis Westminster Center. ActiveBuilding puts everything in your community at your fingertips. Contact your community management if you have questions.) At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. We were very excited to talk about the new ActiveBuilding at RealWorld.. Active Building. RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. The only reason that I keep it at this point is to pay rent. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. But as soon as I went to another page it was lost, and unretrievable. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. RealPage Market Analytics delivers true performance data no one else has. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. If you try to view pictures on a post, the window just crashes. Authorize | ActiveBuilding Login Use your ActiveBuilding login information Enter your email Enter password Remember Me Forgot password? Thank you!Original Response: Thank you for your feedback. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. Attendees at RealWorld learned how the latest amenity reservations updates provide more scheduling flexibility to property managers and make it easier than ever to monetize amenities. From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Easily access the industrys most accurate and reliable rent and occupancy data. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Copyright 2023 Apple Inc. All rights reserved. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Renter Background, Creditor Screening Issues, COVID-19 Get Started Now Terms of Use Privacy Policy Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? For example: today is the first so I need to pay rent. It's clunky. Example: After logging in, clicking the Messages button on the top right corner frequently takes at least 15 seconds to load; behavior persists across other app elements as well, such as the Make A Payment button on the left column (and generally most buttons within that column exhibit this same behavior as well). Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. There is no immediate change to either staff or resident day-to-day use. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Absolutely awful to use. Use your ActiveBuilding login information. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Login Use your ActiveBuilding login information Enter your email Log in New Resident? a large vehicle following closely behind is a:, strongest native doctor in benin,